Privacy Policy

Welcome to Swap +11X Renova. We recognize the fundamental importance of your privacy, particularly within the dynamic environment of digital assets and financial markets. This policy outlines our operational standards for collecting, processing, and safeguarding your information when you utilize our online financial platform, analytical tools, and user dashboards.

Categories of Data We Process

To provide a secure and functional fintech experience, we process the following types of information:

Identity and Contact Information

Basic details such as your full name, email address, and phone number provided during account registration or support interactions.

Verification and Compliance Data

Where applicable for platform integrity and fraud prevention, we may collect identification documentation to confirm your identity in accordance with our internal security protocols and legal obligations.

Technical Identifiers and Device Data

Automated collection of IP addresses, browser types, device metadata, and system logs necessary for secure authentication and platform monitoring.

Usage Analytics and Activity Metadata

Information regarding your interactions with our market tools and dashboard navigation. This helps us optimize our systems without implying direct custody of your assets.

Lawful Bases for Processing

We process your data based on the necessity for contract performance, our legitimate interests in platform security, compliance with legal obligations in Canada, and, where applicable, your explicit consent for specific preferences.

Operational Use of Information

Swap +11X Renova utilizes your data for onboarding, account management, secure authentication, and providing responsive customer support. We monitor logs for fraud prevention and security oversight. Marketing communications occur only based on your opt-in preferences, which can be managed at any time via your account settings.

Data Retention and Sharing

We do not sell your personal information. Data is shared with selected processors such as hosting providers, analytics partners, and verification services. Information is retained only as long as necessary for service delivery or legal record-keeping. International transfers are protected by standard safeguards to ensure your data remains secure regardless of location.

Security Measures and User Rights

We employ reasonable technical measures to protect your data, though absolute security in a digital environment cannot be guaranteed. You have the right to access, correct, delete, or restrict the processing of your data. Requests can be submitted to our support team, where we perform identity verification to protect your privacy.

Updates to This Policy

Updates are communicated via platform notifications. We encourage periodic review of this policy to stay informed of our practices.

Last updated: March 27, 2026